I'm convinced at this point that the real way to manage an organization is to only manage some small number of people you can track in your head, maybe 10, and

I'm convinced at this point that the real way to manage an organization is to only manage some small number of people you can track in your head, maybe 10, and they do the same. Instead, I see all these insanely complicated work-tracking tools that are somehow supposed to tell someone levels up who I've scarcely met how I'm doing. You could look at my team's tickets all day and never understand how things are going. Or you could interview anyone on the team for 5 minutes and get a real answer. Massive projects are inputted as full-on DAGs of tickets, but the real tracking is done in a way simpler text doc or spreadsheet somewhere, or in someone's head.