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As long that is true, it's also going to block widespread adoption of this stuff. Terrible usability is just not a great feature from a security point of view:
by jillesvangurp 4y ago
As long that is true, it's also going to block widespread adoption of this stuff. Terrible usability is just not a great feature from a security point of view: it leads to people working around security measures.
I have to support some non technical people in our company once in a while. Trust me, this stuff is way too hard for normal people. People I know that own things like a ubi key are almost without exception IT professionals that know what they are doing. Outside IT professionals in IT departments, I don't know a lot of people that have much awareness of this stuff.
The trend in this space is to not have dependencies on dedicated hardware and use multi factor via phone apps and other things. It works, it's easy to explain to users. And lots of apps do this now. Google authenticator is still used but is increasingly positioned as a backup option to more user friendly alternatives.
WebAuthn is not a great success so far. It launched with a lot of fanfare a few years ago and then nothing much at all happened. In it's current form, that's not going to change any time soon.
- g_p 4y agoI think you're absolutely right - my worry is that while passkeys are very usable, they also effectively create inescapable inertia and friction to ever changing browser or device ecosystem. Today there is no migration path from one MacOS WebKit browser (Safari) to another (which also has an implementation of PassKey), since the third party browser can't share the same authenticator key. As you say, all of this is far too complicated for an end user - my suggestions to avoid the problem and migrate only work for tech savvy users that know every site they use. That's maybe 0.1% of users. My worry if we see adoption of passkeys is that only 0.1% of the browser market becomes contestable, as everyone else is stuck locked into their incumbent browser with no way to enroll their new browser's passkey into the sites they use.