4 ms·
Its much easier to invade privacy in the name of providing a better product than to actually figure out what the customer wants. Collecting huge swaths of data
by cbs 15y ago
Its much easier to invade privacy in the name of providing a better product than to actually figure out what the customer wants. Collecting huge swaths of data allows product to be tweaked to find a local maximum of profitability. Its an easier and safer alternative than to actually understand one's own product from a consumer perspective.
I fear this is where we're going in all corners of tech. Even moreso because we're already quickly eroding at any expectation that one should provide privacy to their users. All the while users are ignorant enough about tech in general and have no idea that their privacy can and is flying out the door. Software exists in such a way that the lay user can't ever understand the boundaries or capabilities of software to do things that they are completely unaware of. The numbers of people who do understand what is going on is so small that they are neither a significant portion of the market, nor a "reasonable person" in the eyes of courts.
Privacy will be dead before anyone even notices.