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Last year I signed up for YouTube premium, but cancelled it after a few months. Then, a few months later, I noticed that Google was still billing me -- so I pu
by jononomo 4y ago
Last year I signed up for YouTube premium, but cancelled it after a few months.
Then, a few months later, I noticed that Google was still billing me -- so I put in a complaint and explained the problem and pointed out the receipts I had... and they just rejected my complaint after "careful review" (lol) and didn't reimburse my money.
It was only about $75, but I remember thinking to myself that Google is obviously going to &%^.
I felt like I had no recourse and Google had just stolen $75 from me and then told me to #$%^ off.
- arcbyte 4y agoI realized this year that the big tech companies are no longer the scrappy startups I grew up with. They're the IBM and Sears of today. Their days are numbered.
- jononomo 4y agoIt's been well over a decade since Google has been anything like a scrappy startup. What surprised me about this incident, however, was that Google flat-out robbed me and apparently does not care one iota about their reputation or the goodwill of their user base. The message to me could not have been clearer: WE STOLE YOUR MONEY, NOW FUCK OFF.
- unity1001 4y agoWhy have you not initiated a chargeback?
- jononomo 4y agothat's a good question -- I wonder if I still can
- markdog12 4y agoSimilar thing happened to me with Stadia, signed up for free month, cancelled, noticed they billed me 2 months. Pointed it out to them, they said they wouldn't reimburse me. They'll never get a cent from me again. As a sibling commented: "WE STOLE YOUR MONEY, NOW FUCK OFF."