I'm glad that I was able to guess correctly! :D You're maybe not a professional per se, but if I read "color balance that hasn't been set correctly to neutral

I'm glad that I was able to guess correctly! :D You're maybe not a professional per se, but if I read "color balance that hasn't been set correctly to neutral grey", I have no clue what that's supposed to mean. (I know a bit more now because I fell into a color balance rabbit-hole after reading your comment).