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Email has the same problem. Long threads, especially with branched conversations, are pain to summarize. Getting cc'd on an email chain dozens of replies long s
by jacobr1 4y ago
Email has the same problem. Long threads, especially with branched conversations, are pain to summarize. Getting cc'd on an email chain dozens of replies long sucks to read through (especially with top posting being the corporate default).
Slack is at least better in how it manages the deduplication of content in the thread.
What we really need is some kind of AI auto-summarizer that actually works and is smart enough to ask clarifying question when ambiguities appear. A virtual administrative assistant. What were the decisions, who owns the next steps, what justifications led to the decisions, who needs to be informed, etc ... Most of that can be inferred from a given thread.