This is a great illustration of the difference between designing to help your users do what they want to do, and designing to make your users do what you want t

This is a great illustration of the difference between designing to help your users do what they want to do, and designing to make your users do what you want them to do. I think most of the design changes we've been seeing on Facebook and Google fall into the latter category. People designing for the latter category probably also broadly explains why there are so many terribly and professionally designed sites out there.