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Looks like a great product, and you nailed that landing page! I have a few criticisms, so forgive me if I sound overly pejorative. 1.How is this different than

Looks like a great product, and you nailed that landing page! I have a few criticisms, so forgive me if I sound overly pejorative. 1.How is this different than a chat window popup? I see these everywhere. What sets your product apart? 2.For me, popups like this are annoying if they are too intrusive, and they almost always are. How are you going to prevent this from turning away users like me from your clients software? 3.Are there going to be notifications sitting somewhere in the screen? This also is a turn off. 4.Most of the time as a user, I prefer email. Nobody is going to bug me, but support is there when I need them. Perhaps you could structure it more like that. Make it voluntary, rather than intrusive.

atomiomi 4y ago
Criticism is good thing. It even helps me to see my product clearly) So let's see 1. Taku is not just a chat popup window. You don't talk with only one user at a time. You have constant connection with all users. 2,3. Notifications won't be always on screen. Only when there is a new message. And yeah I'm thinking about enabling "Mute" for users who don't want to be annoyed)
- ouid 4y ago
  if you dont include a mute, i will boycott every single website that uses your product.
  - atomiomi 4y ago
    Lol, fair point. But first I need to make people use it)
    - ouid 4y ago
      you dont need to make people do anything.
    - fragmede 4y ago
      It's a good idea and fills a needed niche. Don't let the haters get to you.
      - atomiomi 4y ago
        Thanks man
        junofan 4y ago
        Dude it’s called a troll box and they’re classic. Wish more sites had them. Wouldn’t get bogged down with the doubt here.
- stickfigure 4y ago
  > You don't talk with only one user at a time. You have constant connection with all users. Can you expand on that? What specifically is different from (say) intercom?
  - atomiomi 4y ago
    Well with intercom you can send one message to all users. And then one user can't participate in discussion with everyone. You can also send polls to everyone and everyone can see the results which makes people more engaged. DMs are not available to everyone, you decide who can have access to direct chat with you
    - stickfigure 4y ago
      Ah, "users can talk to other users". Interesting idea, I look forward to other people trying it out and reporting back :-)

atomiomi 4y ago

Criticism is good thing. It even helps me to see my product clearly) So let's see 1. Taku is not just a chat popup window. You don't talk with only one user at a time. You have constant connection with all users. 2,3. Notifications won't be always on screen. Only when there is a new message. And yeah I'm thinking about enabling "Mute" for users who don't want to be annoyed)

ouid 4y ago
if you dont include a mute, i will boycott every single website that uses your product.
- atomiomi 4y ago
  Lol, fair point. But first I need to make people use it)
  - ouid 4y ago
    you dont need to make people do anything.
  - fragmede 4y ago
    It's a good idea and fills a needed niche. Don't let the haters get to you.
    - atomiomi 4y ago
      Thanks man
      - junofan 4y ago
        Dude it’s called a troll box and they’re classic. Wish more sites had them. Wouldn’t get bogged down with the doubt here.
stickfigure 4y ago
> You don't talk with only one user at a time. You have constant connection with all users. Can you expand on that? What specifically is different from (say) intercom?
- atomiomi 4y ago
  Well with intercom you can send one message to all users. And then one user can't participate in discussion with everyone. You can also send polls to everyone and everyone can see the results which makes people more engaged. DMs are not available to everyone, you decide who can have access to direct chat with you
  - stickfigure 4y ago
    Ah, "users can talk to other users". Interesting idea, I look forward to other people trying it out and reporting back :-)