3 ms·
Interesting idea. Something to dig into more might be the developing PLG software space. This idea is not dissimilar to PLG in general, though I think most PLG
by infecto 4y ago
Interesting idea.
Something to dig into more might be the developing PLG software space. This idea is not dissimilar to PLG in general, though I think most PLG cases are for larger implementations. PLG covers a lot more but might be worth diving into a bit.
PLG, Product Led Growth, is similar to your implementation in that you are trying to observe how users, not buyers, are utilizing your software so you can sell/expand to them.
- atomiomi 4y agoHmm so PLG is a space but do you know some implemenations?
- infecto 4y agoThese are going to all do a lot more than your tooling but might give you some ideas. The combined theme here is processing the data of your existing users to sell to them. https://www.salesforce.com/products/genie/overview/ https://www.salesforce.com/products/genie/overview/ https://www.getcorrelated.com https://www.getcorrelated.com https://www.variance.com https://www.variance.com More than just interactive chat but similar on the engagement front.