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I think it's a cool idea, and could be useful. In the best case it would be like a crowdsourced customer support, where the users will help each other. And a wa
by Olphs 4y ago
I think it's a cool idea, and could be useful. In the best case it would be like a crowdsourced customer support, where the users will help each other. And a way to make the product more engaging.
Biggest doubt for me is that, I think this would require a lot of moderation, since surely there will be people advertising something, or recommending competitors. Or people impersonating as customer support agents and scamming your users
- atomiomi 4y agoYeah I think this is main problem with products where all people can post. But I think you would be able to limit who can comment if you receive a lot of comments. Because you'll collect data on users through polls and forms
- junofan 4y agoIt’s called a troll box and it’s amazingly sticky.