My wife got stuck in the e-gate, because it instructs you to take off your glasses and have your face scanned, but she couldn't follow the instructions without

My wife got stuck in the e-gate, because it instructs you to take off your glasses and have your face scanned, but she couldn't follow the instructions without her glasses, causing her to panic a little. I was on the other side of the gate having passed through already, but got hassled by a security guy¹ in a booth to move on whilst my wife was looking for reassurance (and no one came to help her). I'll take a manned gate any day. 1: Yeah, I'll move on when she's OK, now either help or kindly fuck off, mate.