Optimist view: Teams replaces desk phones at some (many?) companies. Relying on the average user to open an application to be able to receive phone calls is ask

Optimist view: Teams replaces desk phones at some (many?) companies. Relying on the average user to open an application to be able to receive phone calls is asking a lot, and is potentially ripe for abuse. Pessimist view: Companies gain the ability to covertly track presence, which isn't feasible if Teams is left to the user to open.