I work for an outsourced tech company supporting a large system of hospitals in the NE USA. In my team of 50+ people, the last 2 years since starting this cont

I work for an outsourced tech company supporting a large system of hospitals in the NE USA. In my team of 50+ people, the last 2 years since starting this contract have been steady transition to using Teams for all communications. They are now moving to use it for scheduling as well with it being integrated with the rest of the Office suite. Moreover, the entire hospital system uses it as the defacto means of communication. This makes it incredibly easy to connect with any of the thousands of employees we have immediately in a lot ways. I don't like Teams or the office suite whatsoever. However, I think the real secret to their sauce is simple: > Ecosystem integration > Cram every feature possible into each product Those two things alone can makeup for all the deficiencies in Microsoft's products within the marketplace. Their software may be clunky, buggy, and terrible to use but if you have those two factors it will stay dominant imo.