It's all incentives. By bundling it with their Office offering, they've removed any incentive for themselves to put too much effort into one app. Their custome

It's all incentives. By bundling it with their Office offering, they've removed any incentive for themselves to put too much effort into one app. Their customers are locked in for life. They won't leave. They tolerated Skype (Lync) for years, Teams is way better than that. It's the same story with Google Chat and Meet. They can simply ignore it and what are you gonna do? Move your entire company off Gmail/Outlook? Even if you get irritated and start paying Slack or Zoom, you are still paying full price for Teams/Meet.