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> Having said that, I think the market has spoken. I'll disagree with you on that. This was not a decision made by consumers. It was imposed on them. The ex
by robomartin 4y ago
> Having said that, I think the market has spoken.
I'll disagree with you on that. This was not a decision made by consumers. It was imposed on them. The example given on another post about aquarium lights requiring an app is a perfect example of this.
> most companies are not operating like that
No company on earth goes into business thinking they will fail, or have to take a pivot that might be detrimental to their customers. However, this does happen.
I am not talking about small insignificant events either. For example, when Apple moved from PowerPC to Intel processors they caused a lot of damage to untold numbers of customers. I remember this well because, at the time, I worked at a company that was all-in with Apple and had hundreds of machines. Every single one of those machines had to be replaced. I am sure Apple did not make that decision lightly. They had to. That's the kind of thing I am talking about.