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> To me, the issue comes down to the fact that companies are fundamentally relying on software that comes with no promises of support or a warranty. Interestin
by kweingar 4y ago
> To me, the issue comes down to the fact that companies are fundamentally relying on software that comes with no promises of support or a warranty.
Interestingly, software users do this too with free web services, but generally we don't treat it as entitlement when users complain that a free web service is discontinued or migrates to a subscription model.