When people don't pay for anything they have no leverage and a lot of people turn into assholes to try to get their way. Generally issues that come in through

When people don't pay for anything they have no leverage and a lot of people turn into assholes to try to get their way. Generally issues that come in through paid support where people know they're going to get worked on are a whole lot more neutral or positive. Issues that come in through the public GH tracker have a strong tendency to get passive aggressive really quickly.