I'm sure he means installing a native client on the OS. Using a tool like this internally is fine, but really, something like this shines in the hands of the en

I'm sure he means installing a native client on the OS. Using a tool like this internally is fine, but really, something like this shines in the hands of the end-user. A developer can more than adequately explain what the bug is and where it is in a few sentences. A user, on the other hand, will simply say "this doesn't work" which is unbelievably unhelpful. Having the user submit a video of the problem would solve that problem splendidly. However, I don't want to make my users install a program on their system and frankly, they're not going to want to either. A non-intrusive solution would be great.