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Please see the above comment I made in reply to the same question. Would you mind elaborating: when you say non-intrusive, what do you mean?
by yarone 15y ago
Please see the above comment I made in reply to the same question. Would you mind elaborating: when you say non-intrusive, what do you mean?
- maratd 15y agoI'm sure he means installing a native client on the OS. Using a tool like this internally is fine, but really, something like this shines in the hands of the end-user. A developer can more than adequately explain what the bug is and where it is in a few sentences. A user, on the other hand, will simply say "this doesn't work" which is unbelievably unhelpful. Having the user submit a video of the problem would solve that problem splendidly. However, I don't want to make my users install a program on their system and frankly, they're not going to want to either. A non-intrusive solution would be great.
- yarone 15y agoAhh, yes, I agree, WRT end users submitting bugs. Requiring a download + install (even though we do it as cleanly and simply as possible, I think) is probably a non-starter. Our initial focus is professional testers and developers.