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I had a memorable connection through Miami airport once, where a few airport staff were getting quite irate with people asking for help, responding with "Read t

I had a memorable connection through Miami airport once, where a few airport staff were getting quite irate with people asking for help, responding with "Read the signs! It's clear and simple!" - while stood near a confusing sign....

setgree 4y ago
It seems that "forgetting how confusing things are to newcomers" is one of the cognitive failure modes I encounter most often.