People have been saying this since dealerships stared buying internet leads. I started in 2008. Even then internet departments were fully built out and everyone

People have been saying this since dealerships stared buying internet leads. I started in 2008. Even then internet departments were fully built out and everyone was worried about the end of salespeople for several years. So yes, even back in 1999 you could email a dealership and work multiple salespeople against each other. And that made people talk about the end of salespeople, negotiated prices, and dealerships. Even Tesla has a lot of salespeople, at corporate and at the showcase stores. You just can't get a discount from them. If someone built a car vending machine, it would only be a matter of time until someone noticed you can make sales go up at the vending machine by putting someone standing next to it.