Their billing doesn't match up with AWS's (AWS is by the second, Datadog by the hour, or at least when we used it) even though it's by the cloud instance (doesn

Their billing doesn't match up with AWS's (AWS is by the second, Datadog by the hour, or at least when we used it) even though it's by the cloud instance (doesn't roll over). So we ended up paying more for the monitoring than the actual resources being monitored. When we asked for a break, they agreed to give us a 50% break IF we signed up for additional services.