I’ve worked at a $100 million revenue online company that didn’t make any profit. OP says money is tight after covid, so seems like it the business is connected

I’ve worked at a $100 million revenue online company that didn’t make any profit. OP says money is tight after covid, so seems like it the business is connected to a (physical) market that was affected by the pandemic. He says there is an extensive roadmap by a management team that are not familiar with the technical details, so it seems like the technology is not the core business. It’s not difficult getting to a high revenue fueled by aggressive and expensive acquisition using money from investors who gets dazzled by growth numbers, but if your customer lifetime value is low and you’re not a pure SAAS business which means margins won’t automatically improve with scale, turning that company profitable can prove very difficult.