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Maybe not at first, but a million Apple users who break their devices having a good experience with the repair vs. a bad one is a good thing for Apple.
by lukas099 4y ago
Maybe not at first, but a million Apple users who break their devices having a good experience with the repair vs. a bad one is a good thing for Apple.
- midoridensha 4y agoI don't see how. What are they going to do, be more likely to be repeat customers? They were going to be repeat customers anyway, even after breaking their phones and not being able to repair them. The only possible benefit I see here is Apple saving money on repair technician time. But I still suspect it'll cause lost profits, because many people will be able to repair their phones instead of just buying new ones when they break.