I think we're going to see more things around XMPP come into the field, and start to supplant email for the same purposes because it is extensible and well-form

I think we're going to see more things around XMPP come into the field, and start to supplant email for the same purposes because it is extensible and well-formed, the "missing features" of email can be bolted on, but it follows the same fundamental principles of email that makes email a success (distributed asynch message passing.) the problem of not having everything "in one place" continues, but we'll see how that evolves. MSFT's inclusion of RSS into outlook is interesting, but it might be too little too late -- and doesnt really let internal devs and app devs create domain-specific extensions. Unfortunately, the article seems to be talking about storage management, and not information management (like, say, xobni.)