People have every right to complain and criticize and they can do that as much they like. There's no penalty from the companies for doing that - at least not ye

People have every right to complain and criticize and they can do that as much they like. There's no penalty from the companies for doing that - at least not yet /s. Nowhere is written that we should mindlessly praise every form of entertainment they are serving us. There are people who actually do love pointing out all sorts of details, technical issue, the quality of material or lack of it, the every single bit of "what's wrong with this thing". That's more entertaining for them than regular watching. Besides, the critical opinions - even the strongly voiced ones also work for film/show/whatever advertising and popularity.