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3rd party extended warranties don't work the same way as the repair program. With a 3rd party warranty, they don't have to fix it with an equal part and they ca
by dkonofalski 4y ago
3rd party extended warranties don't work the same way as the repair program. With a 3rd party warranty, they don't have to fix it with an equal part and they can also swap out the machine for a refurbished one.
- hot_gril 4y agoA swap sounds like it'd cost them more than it costs Apple to repair it.
- dkonofalski 4y agoNot if they're swapping with a machine that they refurbished. They can keep swapping them ad infinitum. That's what Asurion does with cell phone warranty claims. You pay a $150 deductible and you get a refurbished phone in exchange. They fix the part that was broken on your phone that you're returning to them and it gets refurbed to the next person.
- hot_gril 4y agoThat just makes it faster. They still have to repair it either way.
- dkonofalski 4y agoYes, but they don't have to use genuine Apple parts or verify any of it through Apple's services. With Apple's repairs, they disassemble the devices and re-use the parts for service. With these third parties, they don't have to use parts that are at parity with the originals.