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Here you go: https://appleinsider.com/articles/19/11/20/apple-says-repairs-cost-more-than-they-earn-in-charges https://appleinsider.com/articles/19/11/20/apple-

• hot_gril 4y ago
  It's not clear there what counts towards the revenue and towards costs, since third-party repair shops are involved. I want to know if one user taking a phone to Apple for repair costs them more than the user pays, and they don't really say, nor is it a simple answer with all the fixed costs and shared resources involved (like, stores have footprints, and geniuses do other stuff too). Third-party repair shops are a much simpler situation since they only repair stuff, and at moderate scale. They're somehow profitable on their own, unless Apple is subsidizing them. Also, the title is from Apple's PR in one of those congressional hearings where they're responding to (often over-simplified) complaints of anti-competitive behavior. It's going to be spun like none other. Apple also claims a way higher effective tax rate in Europe than what they're regularly accused of, and calculated some way they're probably technically correct.
  • dkonofalski 4y ago
    Surely those responses would be under such intense scrutiny, from several different angles, to say that it's simply nonsense being spun to its maximum.