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> I never in my life purchased a brand new device with intention or plan to repair it. Devices don't last forever. What happens when inevitably, it fails? I do
by deathanatos 4y ago
> I never in my life purchased a brand new device with intention or plan to repair it.
Devices don't last forever. What happens when inevitably, it fails? I don't want to be buying a new iPhone all the time — money still doesn't grow on trees — and even outside of Apple's ridiculously overpriced products, replacing e.g., my entire laptop¹ because a component failed is not enticing. Better if the design permits a $5 replacement, instead of a $70 or $700 replacement.
And as an engineer, it hurts when you know a small change to the design could have made the repair $5 instead of $75, without impacting anything on the manufacturer's end — except, of course, the amount they're getting manufacturing replacement parts nobody needs!
Not to mention the e-waste generated by re-manufacturing then entire device just to fix a single component.
> What I expect is that it would never need a repair
Alas, stuff breaks. Such is the world.
> and if it needs a repair the vendor will handle it.
… well, good luck finding such a vendor. Apple, in particular, does not offer compelling warranties. (Though IME warranties have shrunk across most vendors. Which is a proxy for quality: the manufacturer themselves don't think their device can withstand more than 1 or 2 years at most.)
¹phones are, unfortunately, extremely limited in what you can repair with almost any model on the market today. It's a shame.
- mrtksn 4y agoApple devices last forever, it's pretty common to give the old devices to your parents or sell them - the Apple device market is very vibrant because they last. By the time that the device would fail due to wear and tear you probably wouldn't want to use it anyway. You may remind me about design failures of Apple where the devices would break down but Apple does repair programs or recalls when something like that happens. That's also why we have warranties.
- newaccount74 4y ago> Apple does repair programs or recalls when something like that happens Usually those repair programs are limited to a few years after purchase. I still have a 2015 MBP where the reflective coating is damaged (screen looks really bad) but it only got bad after the repair program has expired. I also had a 2016 MBP (gave it to a relative) but I'm scared that the flex cable or the keyboard are going to fail and repair is going to be too expensive and Apple won't fix it because it is too old.