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> Why would anyone try to sell me a device by talking about how easy it is to repair it? I guess Framework laptops must have a hidden compartment full of gold,

by jorvi 4y ago

> Why would anyone try to sell me a device by talking about how easy it is to repair it? I guess Framework laptops must have a hidden compartment full of gold, because they keep selling like hotcakes.

mrtksn 4y ago
How many millions of laptops they have sold so far? Are they selling over 10 million a year thanks to the superb repairability? I like Framework, it's nice concept and if I had a few thousand dollars expandable money I would definitely buy one to fiddle with.
- mechanical_bear 4y ago
  Not yet, but they are still scaling. Is that your measure of success? 10 million units?
  - mrtksn 4y ago
    Success on what? If I measure repairability success would look like Framework laptops, if I measure mainstream adoption success would look like Apple/Dell/Samsung, if I measure for longevity and versatility success would look like Apple/Thinkpad, if I measure for refined design success would look like Apple. There are many ways to be successful.
- dota_fanatic 4y ago
  You're moving the goalposts. > Why would anyone try to sell me a device by talking about how easy it is to repair it? What I expect is that it would never need a repair and if it needs a repair the vendor will handle it. Because people value reparability, which someone posted evidence for. Buying a computing device that you can use and depend on for decades is a laudable goal, and reparability is table stakes for that goal because stuff breaks.
  - mrtksn 4y ago
    IMHO Framework's value comes from modularity, repairability is just a perk of modularity. I like it but it comes at cost of design features like thickness, weight or robustness.
lake_vincent 4y ago
As a happy Framework user, the selling point for me is upgrading, not repairing, the device. To be able upgrade to a new mobo, processor, memory module, or port, without having to buy a whole new device is incredible. As such, I am not planning on buying a new laptop for a loooong time. Clearly the iPhone is not taking that approach - it's repair only, which is not nearly as exciting.

by jorvi 4y ago

mrtksn 4y ago

How many millions of laptops they have sold so far? Are they selling over 10 million a year thanks to the superb repairability? I like Framework, it's nice concept and if I had a few thousand dollars expandable money I would definitely buy one to fiddle with.

mechanical_bear 4y ago
Not yet, but they are still scaling. Is that your measure of success? 10 million units?
- mrtksn 4y ago
  Success on what? If I measure repairability success would look like Framework laptops, if I measure mainstream adoption success would look like Apple/Dell/Samsung, if I measure for longevity and versatility success would look like Apple/Thinkpad, if I measure for refined design success would look like Apple. There are many ways to be successful.
dota_fanatic 4y ago
You're moving the goalposts. > Why would anyone try to sell me a device by talking about how easy it is to repair it? What I expect is that it would never need a repair and if it needs a repair the vendor will handle it. Because people value reparability, which someone posted evidence for. Buying a computing device that you can use and depend on for decades is a laudable goal, and reparability is table stakes for that goal because stuff breaks.
- mrtksn 4y ago
  IMHO Framework's value comes from modularity, repairability is just a perk of modularity. I like it but it comes at cost of design features like thickness, weight or robustness.

lake_vincent 4y ago

As a happy Framework user, the selling point for me is upgrading, not repairing, the device. To be able upgrade to a new mobo, processor, memory module, or port, without having to buy a whole new device is incredible. As such, I am not planning on buying a new laptop for a loooong time. Clearly the iPhone is not taking that approach - it's repair only, which is not nearly as exciting.