I worked in grocery for a decade until going into accounting. The labor saved by self checkout is ridiculous. The hours for front end staff were reduced by an o

I worked in grocery for a decade until going into accounting. The labor saved by self checkout is ridiculous. The hours for front end staff were reduced by an order of magnitude in my time there. They were always pushing us to pull people to self checkout to reach the required utilization rates and other ridiculous measure-targets. It started at 20% self checkout utilization rate, then creeped up over the years to 60%. Of course that means less staff.