4 ms·

If they check all the time, are they really saving over having cashiers?

• formerkrogemp 4y ago
  I worked in grocery for a decade until going into accounting. The labor saved by self checkout is ridiculous. The hours for front end staff were reduced by an order of magnitude in my time there. They were always pushing us to pull people to self checkout to reach the required utilization rates and other ridiculous measure-targets. It started at 20% self checkout utilization rate, then creeped up over the years to 60%. Of course that means less staff.
• refurb 4y ago
  Because doing a quick check takes less time than actually scanning and bagging all the items themselves?
• Test0129 4y ago
  It's a distributed system. You can almost always scan faster than a cashier and you know exactly what quantity and item you intended to buy. Moreover, a cursory (rather than colonoscopy level) scan of "big ticket" items that are commonly stolen is probably more than sufficient to deter most thieves.