> Meetup and any other reasonably sized site at the very least is monitoring their HTTP response codes Perhaps they should consider taking action based on that

> Meetup and any other reasonably sized site at the very least is monitoring their HTTP response codes Perhaps they should consider taking action based on that information. Meetup's website is hurting, and OP decided to assume it was because Meetup didn't know there was a problem. This isn't arrogant, it's the charitable approach, because the alternative is that Meetup can't keep a website running. Uber is a perfect example of a company whose support story got progressively shittier as their market penetration increased. They cut out customer support to save a fraction of their budget and they can get away with it because their userbase is fucked without them, not because they're some magical management wizards who have secret access to fundamental truths. If you can't support your customers you're bad at your business. CS failure is not something to put on a pedestal.