In the before times, support sites had IVR and absolutely no one liked it. Now they have voice recognition: "OK, you want 'help'. What kind of 'help' do you wa

In the before times, support sites had IVR and absolutely no one liked it. Now they have voice recognition: "OK, you want 'help'. What kind of 'help' do you want?" It is not even remotely like talking to a human. I hate that even more. A poll about "which is worse?" would be entertaining, if nothing else.