> I want to help them get their business online but they have made it nearly impossible And you think you are qualified to do this because...why exactly? This

> I want to help them get their business online but they have made it nearly impossible And you think you are qualified to do this because...why exactly? This is stunningly arrogant. Meetup and any other reasonably sized site at the very least is monitoring their HTTP response codes and some random person on the internet telling them "hey, your site is down" isn't helpful at all. Frankly, you don't even realize that a lack of contact page is by design and that nearly every business does as much as it can to minimize the cost of support interactions with its customers as much as possible. Many SaaS companies have so little per-user profit margin (if there's a profit margin at all) that they simply cannot afford to have people calling, emailing, and snail-mailing them. Generally speaking you see customer support start out as being fairly good if informal as a company grows, and as time goes on, the company locks down more and more of its customer contact. Uber is a great example. They went from having a hotline listed on the website for 'emergencies', to only providing the number in-app if you had a ride in progress or recently completed, to then implementing a system where the app would trigger a call to you...again, only if you'd recently been on a ride.