I will add: In my experience, increasingly there's a pattern as follows: Majority of "casual users" use the one size fits all. Think Microsoft Teams. "Highl

I will add: In my experience, increasingly there's a pattern as follows: Majority of "casual users" use the one size fits all. Think Microsoft Teams. "Highly educated power users" will go to the specific, application specific application. Splitting Teams into Slack and Zoom. We in the West however, have no appreciation, that the "Microsoft Teams model" is predominant worldwide.