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If only retail stores had websites like Craigslist! Just last night I was in one trying to do a simple search for a fairly common item (on my phone). After wa
by nocman 4y ago
If only retail stores had websites like Craigslist! Just last night I was in one trying to do a simple search for a fairly common item (on my phone). After waiting between 20 seconds to a minute for search results to return, then trying to click the "search in store inventory" checkbox 12 times (sometimes because I wasn't sure the tap had registered, sometimes because I thought the page hadn't finished loading before I tapped it, etc), I finally just gave up after 5 or 10 minutes of struggling with it.
I had a decent signal (3 or 4 bars, I believe -- about as good as I ever expect to get in a store), but the web pages on so-called "modern" websites are so bloated and inefficient, sometimes it's a miracle to get anything done on a normal residential home internet service, let alone on a phone.
And before someone suggests it, NO, I am NOT going to install a stinking app from every store I visit (not that they'd be any better, most of the one's I've seen I would describe as "barely functional -- sometimes").
It would be interesting to know how many sales stores have lost because a customer was trying to search for something in their store via their website, but the experience was so miserable they just gave up.
- qDnbBcCnsZneEJg 4y agoThere are examples in retail: https://www.mcmaster.com/ https://www.mcmaster.com/
- nocman 4y agoYeah, that's nice. Too bad the examples are so few and far between (especially among national chains). I've seen one or two good examples before I'm sure, just none that I can think of that I shop at now.