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One of my professors described Toothbrush buying as the absolute most pathological case for the Paradox of Choice: dozens of ostensibly differentiated products,
by roughly 4y ago
One of my professors described Toothbrush buying as the absolute most pathological case for the Paradox of Choice: dozens of ostensibly differentiated products, all in basically the same price range, all basically affordable, with no real way as a consumer to discern their efficacy or quality. You'll use the product for the next 6 months to a year, and if you pick the wrong one, your breath will stink, your teeth will fall out, and you'll need expensive surgery.
- sph 4y agoIf your teeth fall out after 6 months of bad toothpaste, perhaps you should stop eating sugar and drinking battery acid :)
- raisin_churn 4y agoOn the other hand, if you've been eating sugar and drinking battery acid all along and your teeth haven't fallen out yet, please let me know what kind of toothpaste you've been using.
- spr93 4y agoWhat were they a professor of? I don't see a paradox of choice here; none of those Colgate products, or anything else sitting on the shelf that's ADA accepted, is going to rot your teeth. It is, however, a classic result of oligopoly. Oligopolists compete among themselves--and, more importantly, prevent entry from newcomers--by hyper differentiating their products. The "artificial" product differentiation also makes comparison-shopping harder and softens price competition between the oligopolists. It's a really fascinating, kind of counter-intuitive, but well known dynamic. E.g., Crest offers a slightly differentiated product--"gleaming white plus plus" or whatever--and Colgate responds with "extra pearly white super plus." Or a newcomer tries to sell "natural something," so the oligopolists introduce "natural stuff" and "pure friendly paste" to prevent customers that like the sound of "natural" from defecting to the newcomer. Hotels are the classic case. Hilton and Marriott have tons of brands. Take extended stays for example. Marriott has three extended-stay hotel brands. No one thinks extended-stay hotel customers started a letter-writing campaign to Marriot saying, "I really want an extended-stay hotel that's just like Residence Inn, but with a different color combination. That's where you should invest your money. I don't need nicer furniture or lower prices, thank you. Just give me the new color scheme, thanks." The dynamic is a counterintuitive feature of oligopolies, but it's very well known. But academia is hyper-specialized, so, yeah, everyone sees their own pet theory in everything.