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The customers are generally older, not web-savvy customers
by JohnnyGM 15y ago
The customers are generally older, not web-savvy customers
- adyus 15y agoI'd recommend a middle way. Disclose the fee at the end, but have a progress indicator throughout the fill in process, where a step should be clearly labeled "Payment" or "Fee". That way, they can opt to continue the process and learn about the payment.
- JohnnyGM 15y agoYeah that could be an idea, could be interesting from analytics to see how many people jump to that page and then bounce.