> "Your lack of planning is not my emergency" > Unless you're the founder+owner, I'd expect that tech support at your company wouldn't expedite your access req

> "Your lack of planning is not my emergency" > Unless you're the founder+owner, I'd expect that tech support at your company wouldn't expedite your access request just because you feel entitled to it. You think corporate IT support doesn't help out users who've forgotten their credentials? I can assure you, resetting forgotten passwords is probably one of the most frequent things first-tier IT support does. And sorting it out synchronously while they're on the phone is normal - it's not like you can do it asynchronously when they're locked out of all the async messaging systems. (Of course, the bypass might take an inconvenient form - like calling you back on the phone number HR have on file with you, or a three-way video call where your boss vouches for you)