As I said, I'm probably in the wrong, but my plan is: - Try to reach Google's One support instead of the generic Google Gsupport. Since they are paying custome

As I said, I'm probably in the wrong, but my plan is: - Try to reach Google's One support instead of the generic Google Gsupport. Since they are paying customers, may be there are humans involved at some point. - If that fails, the next move is to take the legal path. There are several ways of doing so before going to court. I assume that once so trivial reaches any lawyer of the company it will be fixed immediatelly. If it doesn't, given that the company has valuable and confidential information that's not accessible anymore the case could be strong enough to reach a judge, even if the amount itself is very low (20eur/year). It's expensive and will take time, but it's the best I can devise.