4 ms·

How come they get to keep money for the service not provided? Should be strictly illegal.

wodenokoto 4y ago
It probably is, but not all jurisdictions have a small claims court and even those that do, it can be quite cumbersome compared to the lost money
- kelnos 4y ago
  And if you do it, Facebook will probably retaliate by permanently closing your account.
  - sgjohnson 4y ago
    I'd really like to see this. And after that I'd like to see a jury hit Facebook with 12 figures in punitive damages in a class action case.
    - quickthrower2 4y ago
      Doesn't FB have the right to not do business with you? What is the basis for the suit? Anyway I do remember FB's "a cool "open source" way to do front-end development, feel "free" to use it, you can't sue us though". So maybe there is some shitty clause like that when you sign up.
      - sgjohnson 4y ago
        > What is the basis for the suit? Withholding your money and then when you (rightfully) sue them for that, retaliating and kicking you off the platform entirely?
      - hoppla 4y ago
        Was it not a clause in the react js or so, that you lose the right to use the framework if you sued Facebook?
        sgjohnson 4y ago
        React is MIT licensed, so no.
        yamtaddle 4y ago
        > Was it not a clause in the react js or so, that you lose the right to use the framework if you sued Facebook? This is true (if we take "was" literally). Though IIRC it was only if you sued them over patents. > React is MIT licensed And this is also true (now).
    - michaelmrose 4y ago
      There has been one 12 figure judgement in history and it was from big tobacco lying about the danger of their product which has killed millions of people over decades. In this situation there would be no judgement because there is no right to have a facebook account therefore they can close your account because they don't like your face or indeed because you sued them. Why would you imagine that a jury would basically award you all facebook's money because they closed your account? Yes sir Mr soandso they were clearly jerks I award you Facebook now try not to be as big a jerk as Zuck and good day to you!
  - philipov 4y ago
    In the case in question, Facebook began by permanently closing the account in a capricious and unprovoked attack. Retaliation is irrelevent: Facebook is an aggressor.
- quickthrower2 4y ago
  Small claims are designed to be quite easy, and almost free. (You might have to spend money on registered mail). Worth it for a gripe. I was prepared to do this for a hotel refund, where they were going to charge 20% cancellation fee where I saw that in local law, while there is no set max fee, it should be just to cover reasonable costs. I looked into it and while a hassle it is on par with renewing your car insurance level of hassle (so some hassle, but doable, a "side project"). And worth it for the "stick it to the man" factor. In the end I got it almost all back by being nice, so no need. In addition to small claims, there are credit card charge backs.
- codingdave 4y ago
  Criminal cases do not go to small claims court. If you sue them in a civil case, yes, that could be small claims, but if you convince a prosecutor to charge them criminally, it is a completely different legal process.
actionfromafar 4y ago
You can probably go to arbitration, which you agreed to. This is what companies often require in their terms of service. It's going to be costly for one of the parties.
- ticviking 4y ago
  I really wish more of us used that system. The laws involved aren’t perfect but they’re better than trying to get a response from their non-existent customer support systems. I believe that in many states the company that demanded arbitration has to bear the costs also.
deleted 4y ago
[deleted]
pc86 4y ago
It is, and they don't. FB ads are charged in arrears, no money would have been kept for ads not displayed. The GP is misinformed (at best).
z9znz 4y ago
Terms of service probably have a clause which says that if you violate their policies you forfeit your expenditures.

It probably is, but not all jurisdictions have a small claims court and even those that do, it can be quite cumbersome compared to the lost money

kelnos 4y ago
And if you do it, Facebook will probably retaliate by permanently closing your account.
- sgjohnson 4y ago
  I'd really like to see this. And after that I'd like to see a jury hit Facebook with 12 figures in punitive damages in a class action case.
  - quickthrower2 4y ago
    Doesn't FB have the right to not do business with you? What is the basis for the suit? Anyway I do remember FB's "a cool "open source" way to do front-end development, feel "free" to use it, you can't sue us though". So maybe there is some shitty clause like that when you sign up.
    - sgjohnson 4y ago
      > What is the basis for the suit? Withholding your money and then when you (rightfully) sue them for that, retaliating and kicking you off the platform entirely?
    - hoppla 4y ago
      Was it not a clause in the react js or so, that you lose the right to use the framework if you sued Facebook?
      - sgjohnson 4y ago
        React is MIT licensed, so no.
        yamtaddle 4y ago
        > Was it not a clause in the react js or so, that you lose the right to use the framework if you sued Facebook? This is true (if we take "was" literally). Though IIRC it was only if you sued them over patents. > React is MIT licensed And this is also true (now).
  - michaelmrose 4y ago
    There has been one 12 figure judgement in history and it was from big tobacco lying about the danger of their product which has killed millions of people over decades. In this situation there would be no judgement because there is no right to have a facebook account therefore they can close your account because they don't like your face or indeed because you sued them. Why would you imagine that a jury would basically award you all facebook's money because they closed your account? Yes sir Mr soandso they were clearly jerks I award you Facebook now try not to be as big a jerk as Zuck and good day to you!
- philipov 4y ago
  In the case in question, Facebook began by permanently closing the account in a capricious and unprovoked attack. Retaliation is irrelevent: Facebook is an aggressor.
quickthrower2 4y ago
Small claims are designed to be quite easy, and almost free. (You might have to spend money on registered mail). Worth it for a gripe. I was prepared to do this for a hotel refund, where they were going to charge 20% cancellation fee where I saw that in local law, while there is no set max fee, it should be just to cover reasonable costs. I looked into it and while a hassle it is on par with renewing your car insurance level of hassle (so some hassle, but doable, a "side project"). And worth it for the "stick it to the man" factor. In the end I got it almost all back by being nice, so no need. In addition to small claims, there are credit card charge backs.
codingdave 4y ago
Criminal cases do not go to small claims court. If you sue them in a civil case, yes, that could be small claims, but if you convince a prosecutor to charge them criminally, it is a completely different legal process.

actionfromafar 4y ago

You can probably go to arbitration, which you agreed to. This is what companies often require in their terms of service. It's going to be costly for one of the parties.

ticviking 4y ago
I really wish more of us used that system. The laws involved aren’t perfect but they’re better than trying to get a response from their non-existent customer support systems. I believe that in many states the company that demanded arbitration has to bear the costs also.

deleted 4y ago

[deleted]

pc86 4y ago

It is, and they don't. FB ads are charged in arrears, no money would have been kept for ads not displayed. The GP is misinformed (at best).

z9znz 4y ago