It's too late now, but this should be a lesson to anyone to always cultivate the MFA methods in their accounts: review them on a regular basis, remove methods t

It's too late now, but this should be a lesson to anyone to always cultivate the MFA methods in their accounts: review them on a regular basis, remove methods that aren't secure or safe, and always, always print out those emergency codes on a sheet of paper and store it safely away, offsite if possible. If your mom had printed out paper codes, then she'd have recourse to a sure recovery method at this point. Also worth a try is to pay for Google One. Rumor on the streets says that paid members have a better chance at bending the ear of a human customer service representative. It may be worth the extra few bucks per year.