I’ve once skipped “Search your problem through our docs” and clicked “Call Support” only to be told off like a pupil that I didn’t read the docs, really like a

I’ve once skipped “Search your problem through our docs” and clicked “Call Support” only to be told off like a pupil that I didn’t read the docs, really like a kid. It surprised me coming from Apple Business Manager. It was unprofessional. Don’t skip the docs, guys! Result: As expected, my problem wasn’t solved by following their 18-step DUNS/Apple process during the last 8 month. (My problem: My company changed both address and name, they still have both addresses with the old one as primary).