> It's shocking to me that you can't simply stop paying when you don't want to use a service anymore - you have to ask them to stop taking your money. When you

> It's shocking to me that you can't simply stop paying when you don't want to use a service anymore - you have to ask them to stop taking your money. When you actually think about it, it's ridiculous and unacceptable. It's because there's a contract behind the service, and contracts have agreements which bind one or both parties, so the other party needs to be informed w.r.t. the change. Cutting off service when there's no payment would also be "ridiculous and unacceptable" in some cases - e.g. think if the lights just go off when you forget to preload your Visa, instead of just getting a nudge. But of course I concede to your between-the-lines point, namely that it would be best if the companies knew exactly what we want done (which they sort of do), and did it without a hassle (which they sort of don't), instead of being pricks about it all.