in AU, we have something called Financial Ombudsman Service by Australian Financial Complaints Authority (AFCA), I had similar issue with paypal (with a much sm

in AU, we have something called Financial Ombudsman Service by Australian Financial Complaints Authority (AFCA), I had similar issue with paypal (with a much smaller scale), then support didn't want to help me. I complained to AFCA, scared the shit out of them, then got all my money back. I assume US has something similar to address issue like this where financial platform is acting like this?