3 ms·
Just a reminder while this may seem like a Good vs. Evil clash between OP and Stripe we will never have all the facts. OP does not enumerate their business mode
by tmpz22 4y ago
Just a reminder while this may seem like a Good vs. Evil clash between OP and Stripe we will never have all the facts. OP does not enumerate their business model or go into details about their customers and transactions. Stripe absolutely should not share internal customer information.
While we may see Stripe chime in the thread, and make summary judgements, we will almost surely not have total visibility (and thus closure) in this case.
- mixmastamyk 4y agoTrue, yet not an excuse for lack of communication with a long term customer.
- idontpost 4y ago> Stripe absolutely should not share internal customer information Not even with that customer? That's a really dumb take.
- chihuahua 4y agoIt's easy to forget the firehose of fraud attempts that platforms like Stripe, PayPal, etc must be dealing with 24 hours a day. I assume that's what's behind most of these unfortunate incidents. Not that there is fraud in this case, but this could be one false positive among billions of true positives.
- engineeringwoke 4y agoSure, but the government should legislate that companies be given a reason and not stonewall customers. The absurdity of allowing companies to giga-scale and not have real customer service is just dumb and bad for society