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Making your systems stricter will have the obvious side effect of increasing false negatives. Not scaling support, or fixing what is clearly a fundamentally bro
by KennyBlanken 4y ago
Making your systems stricter will have the obvious side effect of increasing false negatives. Not scaling support, or fixing what is clearly a fundamentally broken support system, is incompetent.
- leobg 4y agoExactly. Especially when your decision is hitting a business right where it hurts: Cutting off revenue and invalidating customer-facing payment links. How can any founder rely on Stripe, much less recommend the platform, if you need to have a backup system in place “just in case”.