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You should ask OP first for their email; right now anyone can email you claiming to be OP.
by fallat 4y ago
You should ask OP first for their email; right now anyone can email you claiming to be OP.
- nrmitchi 4y agoDoes that really matter much? There will be additional account authentication after an email is sent, and half of hacker news at this point already knows “email patio11 or Edwin for stripe support”
- nomel 4y agoThey could verify by having OP change their "about" text, here on HN.
- moralestapia 4y agoOr just anyone with an issue actually ... .. and then it would become a bit unmanageable for 'edwin', and then they would have to create support@stripe.com or whatever (like literally every other company on earth) and set up an appropriate way of dealing with customer complaints.