The special version of the software was also 'compelled' via a legal order: https://epic.org/documents/apple-v-fbi-2/ https://epic.org/documents/apple-v-fbi-2/

The special version of the software was also 'compelled' via a legal order: https://epic.org/documents/apple-v-fbi-2/ https://epic.org/documents/apple-v-fbi-2/ By contesting it they were going against a court order, not just refusing an informal request by the FBI.